Privacy Policy

Last Updated: August 31, 2026

Archipelagy, LLC (“Archipelagy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit archipelagy.com, contact us, or purchase one of our digital products.

This Privacy Policy applies to information collected through the Archipelagy website. Purchases are processed through Lemon Squeezy and are also subject to Lemon Squeezy’s own privacy practices.

Information We Collect

The information we collect depends on how you interact with Archipelagy.

Information You Provide

You may provide information directly to us when you contact us, request support, or otherwise communicate with Archipelagy. This may include:

• Your name

• Your email address

• The contents of your message or support request

• Information you choose to provide about a purchase or product

We use this information to respond to inquiries, provide support, and manage our relationship with customers.

Purchase Information

Archipelagy uses Lemon Squeezy to sell and distribute digital products.

Lemon Squeezy acts as the merchant of record for purchases made through its checkout. Payment processing, billing information, applicable taxes, and other transaction-related information are collected and processed by Lemon Squeezy in accordance with its own privacy policy and terms.

Archipelagy does not directly collect or store complete credit or debit card information.

We may receive limited information related to purchases, such as your name, email address, product purchased, license or order information, transaction status, and other information necessary to provide the purchased product, manage licensing, maintain purchase records, or provide customer support.

Website Analytics

We use Google Analytics to understand how visitors use the Archipelagy website and to help us improve its design, performance, content, and products.

Google Analytics may collect information such as:

• Pages viewed and interactions with the website

• Approximate geographic location

• Referring websites or traffic sources

• Browser and device information

• Session and usage information

Google Analytics uses cookies and similar technologies, including first-party cookies such as _ga, to distinguish visitors and sessions.

Where required by applicable law, non-essential analytics technologies are used according to your cookie consent choices.

Information collected through Google Analytics is used in aggregate to help us understand website traffic and usage. We do not intentionally send information such as your name, email address, or payment information to Google Analytics.

You can manage your analytics cookie preferences through the cookie controls available on our website. You may also restrict cookies through your browser settings.

For more information about how Google processes information, please review Google’s Privacy Policy.

Cookies and Similar Technologies

Archipelagy may use cookies and similar technologies for website functionality, remembering privacy preferences, analytics, and related purposes.

Cookies used on the website may include:

Essential cookies
These are necessary for website functionality, security, or remembering choices such as your cookie preferences.

Analytics cookies
These help us understand how visitors interact with the website. We currently use Google Analytics for this purpose.

Where consent is required, analytics cookies will not be used unless you choose to allow them.

You can change your cookie preferences at any time through the cookie settings available on the website.

For additional information about the cookies used by Archipelagy, please review our Cookie Policy.

How We Use Information

We may use information collected through Archipelagy to:

• Respond to questions and support requests

• Deliver and support digital products

• Verify purchases and licenses

• Maintain transaction and customer records

• Understand how visitors use our website

• Improve our website, templates, components, and other products

• Detect or prevent misuse, fraud, or security issues

• Maintain and protect our legal rights

• Comply with accounting, tax, legal, or regulatory obligations

We do not knowingly sell personal information to third parties.

Legal Bases for Processing

Where laws such as the General Data Protection Regulation (“GDPR”) or UK GDPR apply, we process personal information only when we have an appropriate legal basis.

Depending on the circumstances, this may include:

• Performance of a contract, such as providing support or access related to a purchased product

• Legitimate interests, such as operating, securing, and improving Archipelagy

• Consent, such as when consent is required for analytics cookies

• Legal obligations, such as maintaining records required for tax, accounting, or legal purposes

Where processing is based on consent, you may withdraw your consent at any time.

Third-Party Services

We use third-party service providers to operate Archipelagy. These providers may process information according to their own privacy policies and terms.

Our primary providers include:

Lemon Squeezy

Lemon Squeezy provides ecommerce, checkout, payment processing, digital-product delivery, tax handling, and merchant-of-record services.

When you purchase a product, you are directed to or interact with Lemon Squeezy’s checkout environment. Information you provide during checkout is processed by Lemon Squeezy according to its Privacy Policy and Buyer Terms.

Google Analytics

Google Analytics provides website measurement and analytics services. It may process information about your browser, device, approximate location, and interactions with the Archipelagy website.

Website and Communication Providers

We may also use third-party hosting, website infrastructure, security, email, or communication providers as reasonably necessary to operate Archipelagy and respond to customers.

We only share information with service providers to the extent reasonably necessary for them to provide their services or where otherwise required or permitted by law.

Third-Party Services and Technical Limitations

Archipelagy relies on third-party services, software, plugins, and website technologies to operate portions of our website and business, including analytics, cookie consent management, website infrastructure, communications, and ecommerce services.

We take reasonable steps to select, configure, maintain, and periodically review these services so that they operate as intended. However, third-party platforms, browser settings, software updates, technical errors, outages, or other circumstances outside of our direct control may occasionally affect how these technologies function.

If we become aware of an issue that may affect personal information or privacy controls, we will take reasonable steps to investigate and address the issue as appropriate.

No website, internet transmission, software platform, or electronic storage system can be guaranteed to be completely secure or error-free.

If you believe your privacy preferences are not being honored or you experience an issue with our privacy controls, please contact us at support@archipelagy.com.

Nothing in this Privacy Policy is intended to limit any rights you may have under applicable privacy law.

International Data Processing

Archipelagy is based in the United States.

Our service providers may process or store information in the United States or other countries. As a result, information may be transferred to and processed in countries whose privacy laws differ from those in your country of residence.

Where required by applicable law, appropriate mechanisms are used by our service providers to protect international transfers of personal information.

Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:

• Provide customer support

• Maintain appropriate purchase and licensing records

• Resolve disputes

• Prevent fraud or misuse

• Meet tax, accounting, legal, or regulatory obligations

• Establish or protect legal rights

Retention periods may vary depending on the type of information and the reason it was collected.

Analytics information is retained according to the settings and policies of our analytics providers.

Data Security

We take reasonable administrative and technical measures designed to protect the information under our control.

However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

Payment information is processed through Lemon Squeezy rather than being directly stored by Archipelagy.

Your Privacy Rights

Depending on where you live, privacy laws may provide you with rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Request restriction of certain processing

• Object to certain processing

• Request a portable copy of certain information

• Withdraw consent where processing is based on consent

• Opt out of marketing communications

• Lodge a complaint with an applicable data protection authority

These rights are subject to applicable law and may not apply in every circumstance.

To make a privacy request, contact us at support@archipelagy.com.

We may need to verify your identity before completing certain requests.

Children’s Privacy

Archipelagy is intended for adults and professionals purchasing or using digital design products.

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child in circumstances where we should not have done so, we will take reasonable steps to delete it.

Third-Party Links

The Archipelagy website may contain links to third-party websites or services, including Framer and Lemon Squeezy.

Once you leave Archipelagy, the privacy practices of those websites are governed by their own policies. We are not responsible for the privacy practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, products, service providers, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact

If you have questions about this Privacy Policy, your personal information, or a privacy request, please contact:

Archipelagy, LLC
United States
support@archipelagy.com